According to the National Highway Traffic Safety Administration (NHTSA),a new recall is out for Ford vehicles. Thisrecall concerns a fuel pump defect that impactsnearly 300,000 vehicles. It may feel overwhelming trying to process all of this information, but don’t worry. We’ve parsed the brief for you so that you can quickly understand the problem, which vehicles are on the list and how to fix the problem.
Why Are Ford Vehicles Being Recalled?
The NHTSA brief warns that “high-pressure Fuel pump failure can cause a loss of drive power.” The pump failure seems to be due to “biodiesel deposits” that “may form on the pump drivetrain roller components.” Unexpected loss of drive power is incredibly dangerous because it can increase the risk of a crash while driving.
Read the list of impacted vehicles very carefully to see if yours is one of the affected vehicles.
Which Ford Vehicles Have This Fuel Pump Defect?
Nearly 300,000 2020-2022 Ford vehicles have this fuel pump defect and have been impacted by this recall.
The list includes:
- 2020 F-Super Duty F250
- 2021 F-Super Duty F250
- 2022 F-Super Duty F250
- 2020 F-Super Duty F350
- 2021 F-Super Duty F350
- 2022 F-Super Duty F350
- 2020 F-Super Duty F450
- 2021 F-Super Duty F450
- 2022 F-Super Duty F450
- 2020 F-Super Duty F550
- 2021 F-Super Duty F550
- 2022 F-Super Duty F550
- 2020 F-Super Duty F600
- 2021 F-Super Duty F600
- 2022 F-Super Duty F600
- 2021 F-650
- 2022 F-650
- 2021 F750
- 2022 F750
If you own any of the Ford vehicles on the list, look for the owner letters Ford will send out in mid-January, and refrain from driving your vehicle as much as possible until you’ve had it repaired.
What to Do if You Own an Impacted Vehicle
Ford “dealers will update the powertrain control module (PCM) software, free of charge,” according to the recall brief. If your car is on the list, call your local Ford dealer as soon as possible to set up an appointment for a repair to rectify this problem. The repair is free, and the risk of crash is too high for you to safely put it on the back burner.
If you have further questions after reading your owner letter or don’t want to wait to get more information, you can contact Ford directly by calling Ford customer service at 1-866-436-7332. Be sure to clarify that you’re asking about Ford recall number 24S78.
You can also reach the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236. Their campaign number for this recall is 24V957000.
Source
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