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Tuesday, September 19, 2023

LG vs. Samsung Washer: It All Comes Down to the Features

LG vs. Samsung may be relative newcomers to the appliance space, but their washers have become popular options for homeowners. Originally traditional electronics companies, both brands provide functional, mid-ranged smart washing machines, so when it’s time to decide between the two, it could be daunting for those unfamiliar with the ins and outs of home appliances. For shoppers struggling to differentiate LG and Samsung washers, this article sheds light on both brands’ offerings so you can make an informed decision.

What’s the difference between LG and Samsung washers?

While LG and Samsung washers are fairly similar—and both lean into their tech-friendly background—there are some differences between the two.

Both brands offer a variety of smart features and each has its own Wi-Fi connected smartphone app for remote controlling and monitoring. However, some of these specific features differ. Samsung offers an AI Smart Dial that packs all the washer controls into a single knob, and uses artificial intelligence (AI) to learn and recommend wash cycles. LG may lack this specific control feature—although it still uses AI to automatically adjust settings based on load factors—but it does offer models with Proactive Customer Care. This service alerts users via the ThinQ app of potential issues, and recommends solutions to prevent bigger problems down the road.

Each brand also offers washer/dryer sets, but the LG WashTower is the only option designed as a single vertical unit and not just separate machines stacked on top of each other. The WashTower’s center-positioned control panel allows you to control both machines instead of having to reach up to access the top unit controls.

LG washers also tend to be slightly more expensive than Samsung models, although both offer cheaper options than higher-end washer brands like Miele and Electrolux.

All About LG Washers

LG currently sells front-load, top-load and stackable washers. Its front-load options range in price from $650 to $1,950, and in capacity from 2.4 up to 5.8 cubic feet. LG also has 12 front-load units compatible with its SideKick Pedestal washers. These pedestal washers provide an extra cubic foot of capacity and allow you to wash two loads separately—although, at around $650, they’re on the expensive side.

LG’s top-load washers range in price from $500 to $1,250, and 4.1 to 5.5 cubic feet in capacity, and they’re available in both agitator and impeller models. Agitators are the large spindles in the center of the machine that move your clothes around during the cycle to ensure consistent washing. Impellers accomplish the same thing, but use smaller, low-profile fins on the bottom of the tub to create a current that rubs the clothes. Agitator washers are typically the cheaper of the two and better for heavily-soiled clothing while impeller units are gentler and use less water.

LG also offers a line of stackable washer/dryer sets, called the LG WashTower. Unlike other brands that simply stack two separate machines on top of each other, the WashTower is a single unit, with all the controls located conveniently between the two for easy access.

LG accepts returns up to 15 days after delivery on their washers, and any damage must be reported within five days in order to be eligible for a full refund.

Our Favorite LG Washer

5.2 cu. ft. Mega Capacity Smart wi-fi Enabled Front Load Washer

Combining a lot of functionality with a reasonable price, the LG WM6700HBA smart front-load washer is our favorite LG washer overall. Its capacity of 5.0 cubic feet is large enough to handle a range of load sizes, and thanks to its built-in intelligence sensors, you won’t have to worry about sacrificing efficiency when washing small loads. These sensors use AI technology to analyze the fabric texture, soil level and size of the load inside to automatically perform the best cycle and temperature setting. If you are dealing with extra-large loads, the five powerful spray jets inside the drum get the job done in as little as 30 minutes.

We’re also big fans of the automatic detergent dispenser, which efficiently uses the precise amount of detergent needed for the job. Finally, using a smart pairing feature, this washer communicates with a compatible dryer to finish things off with the best drying cycle. If you are less interested in these smart features and fine sacrificing the automatic detergent dispenser, consider the more budget-friendly, LG WM4000HWA with 4.5 cubic feet of space.

Pros

  • Smart sensors improve efficiency
  • Automatic detergent dispenser
  • 25 wash programs to choose from
  • Smart pairing with dryer

Cons

  • Could be overwhelming for non tech-savvy users

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All About Samsung Washers

Samsung currently offers front-load, top-load and two-in-one washers. The brand’s front-load washers range from $630 to $1,304 in price, and 2.5 to 6.0 cubic feet in capacity, which includes its Bespoke lineup for those who want more customization options for their washer’s appearance. These front-load washers have 5.3 cubic feet of space and are available in a range of designer finishes and colors, as well as a flat front design for a high-end, premium look. These also come with Samsung’s smart dial, which minimizes visual clutter. Although its front-load washers can stack together with dryers, Samsung doesn’t have a single vertical unit like LG’s WashTower.

Top-load options range from $550 to $850, and 4.4 to 5.5 cubic feet and offer an equal number of both impeller and agitator options.

Our Favorite Samsung Washer

Samsung 5.0 cu. ft. Extra Large Capacity Smart Front Load Washer

Our favorite Samsung washer overall, the Samsung WF50BG8300AEUS smart front-load washer, features Wi-Fi connectivity and a variety of useful wash cycles and settings—including a 28-minute “Super Speed” setting. With six steam settings to choose from, this washer is gentle on your fabrics, and safely and effectively removes stains without having to hassle with pre-treatments. The drum is treated with an anti-microbial finish to prevent any moisture-related odors and, combined with the self-cleaning feature, ensures that your clothes always smell fresh.

Thanks to its Wi-Fi connectivity and Samsung’s SmartThings app, users can receive end-of-cycle alerts, schedule cycles and stop, start or delay the machine from their smartphone. This app is also useful for troubleshooting operational issues, quickly diagnosing the problem and recommending solutions. If you prefer to control your washer hands-free, this machine is compatible with both Alexa and Google Assistant systems. Another great feature, and one found on most Samsung washers, is the 20-year warranty that applies to the motor.

Pros

  • Completes full load in 28 minutes
  • Alexa and Google Assistant compatible
  • Steam removes stains without pre-treatment
  • Free returns up to 15 days after delivery

Cons

  • No automatic detergent dispenser

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FAQ

Which is the best washing machine: Samsung or LG?

The best washing machine for you will depend on your specific needs, but our expert, Jay Sanders, owner of Dream Castle Construction, recommend LG if you’re looking for a washing machine that’ll need less maintenance.

Sanders explains, “I am called out to fix more Samsung washers than LGs, so in my opinion, I would opt for an LG washer. Samsung costs more to repair, which is also a downfall to the brand.”

What is the difference between washers from Samsung vs. LG?

The clearest differences between Samsung vs. LG washers are the design of their stackable sets and their unit depths. LG has a better stackable option in the LG WashTower, which centers all the controls between the units, so they’re convenient for anyone to reach.

LG washers are also slightly shallower in depth than Samsung models, so they’re less likely to cause issues during installation. Since washers are a headache to return, this shallower depth could save you a lot of trouble. From a repair point of view, Sanders adds that, “Samsung washers tend to break down more often, especially the front-loaders. Typically it’s not a huge issue, but it can be very inconvenient and expensive for the owner.”

The Bottom Line

Both LG and Samsung’s smart washers are fine choices for consumers, as long as they provide the features you want. If you’re set on a stackable set, go with the LG WashTower and its centered control panel. LG washers also have slightly shallower options, so they might be better for those who are worried about space. If your priority is a high-end look and premium colors, Samsung’s Bespoke lineup could be the best choice for you. Sander’s repair observations should be taken into account as well, which points to LG as the more reliable of the two.

Don’t forget that more expensive doesn’t always mean better. Take some time to really think about the features you’ll actually be using and how much capacity you need, and consider if they’re worth the extra cost.

Source:

  • Jay Sanders, owner of Dream Castle Construction


Article source here: LG vs. Samsung Washer: It All Comes Down to the Features

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